Contact us

Our teams answer your questions

You need information to prepare your journey easily? You wish to have information concerning your reservation? You wish to contact us to organise your journey on our lines?


Our teams answer your questions at the following address and phone number.

 

New Caledonia

47, rue de Sébastopol BP 3736 98846 NOUMEA CEDEX

Opening hours: from Monday to Friday, 7:45 AM to 5:00 PM

                                  Saturday, 8:00 AM to 11:00 AM

The 1st Wednesday of every month opening at 8:30 AM

 

Reservation

Phone:  (687) 26 55 00 

Fax: (687) 26 55 61

 

Cargo Export

Phone:  (687) 26 55 22 

Fax: (687) 26 36 55

fret@aircalin.nc

 

Cargo import

Phone:  (687) 35 15 30 

Fax: (687) 35 19 01

fret@aircalin.nc

 

Flying Blue

Phone:  (687) 41 48 49 

Fax: (687) 25 88 40

 

Reservation and Customer service

For any claims about bookings, travel, baggage, you can use this form on line.

 

Tontouta Airport - Commercial department  

Phone:  (687) 35 15 80  

AUSTRALIA

Level 2, 117 York Street, Sydney

 

 

Reservation

Phone: (+612) 9264 4866

Phone: 1300 655737

Fax: (+612) 9264 3266

E-mail: reservations@aircalin.com.au

 

Cargo

Sydney

Phone: (+61) 03 9334 2623 / (+61) 03 8336 5344 / (+61) 03 8336 5241

Mobile: (+61) 03 2321 338

Fax: (+61) 03 8336 5059

 

Brisbane

Phone: (+61) 07 3860 4555

Fax: (+61) 07 3860 4888

Brisbane International Airport Terminal – Level 1 – QLD 4009

 

Melbourne

Phone: (+61) 07 3860 6700

Fax: (+61) 07 3860 6755

Level 1, Menzies Aviation Bldg, 1 Apac Drive, Melbourne Airport

 

 

NEW ZEALAND

 

Reservation

Tel : Toll Free (from anywhere in New Zealand) 0508 247 225 or +61 2 9264 4866

E-mail: reservations@aircalin.co.nz

 

 

Cargo

Phone: (642) 1815.226

FRANCE

4, Rue Ventadour 75001 PARIS

 

Reservation

Phone: (33) 1 78 09 08 09

Fax: (33) 1 42 96 93 59

infos@aircalin.fr 

EUROPE

Italy
Aircalin c/o Interplanet

Phone number : + 39 0267730260

Email address : aircalin@interplanet-gsa.it

 
UK
Aircalin c/o Flight Directors        

Phone number : +44  (0)1293 874978

Email address : aircalin@flightdirectors.com

 
 
Germany
Aircalin c/o Airpass GmbH

Phone number : + 49 (0)6031 73760

Email address : aircalin@airpasshome.de

 
 
Other Europe
Aircalin

Phone number : +33 (0)1 78090809

Email address : infos@aircalin.fr

JAPAN

         RESERVATIONS & TICKETING

         Tel:  (81) 3 6205 7063

         Office Hours: Monday – Friday  9:30 – 17:30 (except Japanese National Holiday)

        

         CARGO (Air France)

         Tel:  (81) 3 5797 8570

FRENCH POLYNESIA

Faa'a airport BP 6485 98702 PAPEETE

 

Reservation

Phone: (689) 40 85 09 04

Fax: (689) 40 85 09 05

contact@aircalin.pf

 

Cargo

Phone: (689) 40 86 42 27

Fax: (689) 40 86 42 30

FIJI

Office 24B, 1st Floor, International Arrival Nadi Airport - PO Box 9938 FIDJI

 

Reservation

Phone: (679) 672 21 45

Fax: (679) 672 02 36

acinan@connect.com.fj

 

Cargo

Phone: (679) 672 15 80

Fax: (679) 672 15 81

VANUATU

Rossi Ocean Walk Kumul Highway BP 882 Port-Vila VANUATU

 

Reservation

Phone: (678) 227 39

Fax: (678) 243 01

aircalin@vanuatu.com.vu

 

Cargo

Phone: (678) 227 39

WALLIS

Wallis - BP 49 MATA UTU 98600 WALLIS

 

Reservation

Phone: (681) 72 00 00

Fax: (681) 72 27 11

 

Cargo

Phone: (681) 72 00 00

Fax: (681) 72 27 11

FUTUNA

Futuna - BP 50 98620 FUTUNA

 

Reservation

Phone: (681) 72 32 04

Fax: (681) 72 34 39

sbtravel@mail.wf

HONG KONG - CHINA

Hong Kong

Unit 2503, 25/F Island Place Tower, 510 King’s Road, North Point, Hong Kong

 

Reservation

Tel: (852) 2926 2030
Fax: (852) 2187 3443
Email:pamoperation@pam.com.hk

 

 

China - Beijing

Unit 602, 6/F, The Spaces International Center, No. 8 Dong Da Qiao Road, Chao Yang District, Beijing

 

Reservation

Toll free : 400 813 8183
Tel: (8610) 5870 2579
Fax: (8610) 5870 3619
Email:pambjs@pam.com.hk

 

 

China - Shanghai

12H Zhaofong Universe Building, 1800 West Zhongshan Road, Xuhui District, Shanghai

 

Reservation

Tel: (8621) 6440 0032
Fax: (8621) 6440 0038
Email:pamsha@pam.com.hk

 

 

China - Guangzhou

Room1806, B Tower China Shine Plaza, No.3-15 Lin He Xi Road, Guangzhou

 

Reservation

Tel: (8620) 3839 9746
Fax: (8620) 8523 7495
Email:pamcan@pam.com.hk

 

TAIWAN

8F, No 137 Nanking East Road Sec 2 Taipei, 104 Taiwan 

 

 

Reservation


Phone: (886) 2 2515 2371 – ext. 880

Fax : (886) 2 2517 8221

Email : sales-service@pacificexpress.com.tw 

KOREA

5th Floor, NIA Building, 14 Cheonggyecheon-ro, Jung-gu Seoul Korea 04520

 

Reservation

Phone: (82)2 3708 8596

Fax: (82)2 3708 8520

 

Cargo

Phone: (682) 32744.4910

Fax: (682) 32744.4912

USA

AirlinePros

 

Réservation eand Customer service

Graybar Building

420 Lexington Ave. Suite 2523

New York, NY 10170

Phone: (1) 800 254 7251

aircalin@apg-usa.us

 

For any other suggestions or claims, you can use this document.

 

Your comments and complaints concerning Aircalin’s services may be submitted to the American division of the Aviation Consumer Protection Division.

 

On the website: Aviation Consumer Protection Division              

By telephone: au 1 (202) 366–2220 (voix) ou 1 (202) 366–0511 (TTY)

By postal address: 

Aviation Consumer Protection Division, C-75

U.S. Department of Transportation

1200 New Jersey Avenue, S.E.

Washington, DC 20590

CANADA

Toronto : 5915 Airport Raod, Suite 830 Mississauga, ON Canada L4V1T1

Fax: +(1 416) 972 0185

 

Vancouver : 666 Burrard Street, Suite 500 Vancouver, BC Canada V6C 3P6

Fax: +(1 604) 681 8953

 

Reservation

Phone: 877-779-7020 Toll Free Number

aircalin@aviaworldna.com